Configuring the Polycom VVX range for Lync

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  1. Upgrade the phone software to the latest version
    • On the phone go to Home -> Settings -> Status -> Network -> TCP/IP Parameters.
    • In a web browser go to the IP address shown. Log in using the default password which is 456.
    • Go to UtilitiesSoftware Upgrade. Hit “Check for Updates”. Select the latest version (highest number) from the drop-down list and choose install. The phone will restart.
    • Note: as of version 5.1 the enhanced security settings result in the web interface being disabled by default. To enable it navigate Home -> Settings -> Advanced (default password 456) -> Administration Settings -> Web Server Configuration. Set “Web Server” to “Enabled” and “Web Config Mode” as per your preference. When you exit make sure you save the config.
  2. Date & time settings
    • Via the web browser settings log into the phone using the method above. Go to Preferences -> Date & Time and configure the “SNTP Server” and “Time Zone” settings (I use pool.ntp.org).
  3. Change the base profile
    • By default the options to connect the phone to Lync are not enabled. To access them you need to change the base profile of the phone. On the phone go to Home -> Settings -> Advanced (default password 456) -> Administration Settings -> Networking Configuration -> Base Profile and change to “Lync”.
  4. Logging into Lync
    • Option 1 – Login using the web interface (as of version 5.2.0.8330)
      • From the web interface go to “Utilities” -> “Lync SignIn” (note that this will be greyed out until you change the phones base profile to Lync as you should have completed in earlier steps)
      • Select the “Authentication Type”. You can log in using PIN authentication (if DHCP is configured for this) or the SIP URI with AD credentials. AD credentials can be entered with a domain and username, or with just a UPN (user@lync.co.nz). -> “Login Credentials”, then enter your credentials.
      • Select “Sign In”
    • Option 2 – Login using the phone
      • On the device go to Home -> Settings -> Features -> Microsoft Lync. You can log in using PIN authentication (if DHCP is configured for this) or the SIP URI with AD credentials. AD credentials can be entered with a domain and username, or with just a UPN (user@lync.co.nz). Note that the “Sign-in” button in this menu is hidden under the “More” menu option.
The VVX phones should provision internally and externally with no problem. 

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