Lync Call Reports processes data from your Lync Monitoring Server database (LcsCDR database) and presents it in an easy to read and searchable format. Additionally you can import vendor rate cards to calculate call costs, which get associated a users Department and Company specified in Active Directory.
- Search and filter results
- CSV export
- Ability to bill based on users Active Directory department or company field
- Import vendor rate cards to perform call rate and cost calculations
- Determines if the destination and callers number is in the same calling region to apply a local call rate
- Import vendor gateways – Determines call direction – inbound, outbound, forwarded, Lync-to-Lync
- Handles billing of forwarded calls using the Referred-By information
For more information and download, see here.