Andrew Morpeth

Every few months I round up some of the key feature announcements from Microsoft 365 in a quick and to the point fashion. Where possible...

New Zealand (NZ) is set to get native Microsoft Teams calling by July 2021 - this feature allows you to replace your telephony solution with Microsoft Teams. Microsoft Teams calling for NZ further reduces the barrier to using Microsoft Teams as a telephony replacement solution for New Zealand businesses.

Microsoft Teams Calling provides telephony replacement capability that could replace your PABX or any other solution you may have. This article takes you through the options and when to use them, and the licencing you will require to activate this feature for your users.

Call Flow Manager for Skype for Business and Lync makes creating and managing Response Groups easy! No more bouncing between interfaces to configure a simple call flow. Call Flow Manager brings all the functionality of the Response Group service into a single user interface

There are many reasons that you may want to back up your Office 365 data. The most common reasons I see are data sovereignty...

Feature Roundup Presentation Microsoft 365 key feature releases and announcements for June to December 2020, in an easy to digest PowerPoint format.

If like me you are interested in personal and professional development, I thought I would share some of my top picks (as at 2020)....

Finally, we have the ability to run reports for Microsoft Teams Auto Attendants and Call Queues, albeit probably a little clunky for the average...