Automate Ribbon SBC1000 & SBC2000 Backups

3
Using PowerShell 3.0+ you can backup Ribbon (previously Sonus) SBC1000 and SBC2000 SBC's using the REST API. Firstly, you will need to create a user...

Review: Yealink CP700 & CP900

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In this video I look at the Yealink CP700 and CP900 portable USB conferencing speakerphones. The CP700 is great as a personal speakerphone, while...

Review: Yealink MVC300 Microsoft Teams Room

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In this video I look at the Yealink MVC-300, a Microsoft Teams Room system for huddle and small meeting rooms. This a great entry...

Ensure your Outlook meeting reminders are always on top

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If your like me, you have fell victim to hidden Outlook reminders, and the resulting missed or tardy appearances to meetings, then this is...

Custom backgrounds in Microsoft Teams (the supported way)

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Microsoft Teams now has a supported way to upload custom background images. Previously I blogged about a workaround here, but here's how you do...

Microsoft Teams Call Queue delay and the Conference Mode fix

6
For a long while in Microsoft Teams Call Queues there has been a delay between when an agent answers a call, and when they...

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News

The end of an era – Skype for Business Online end...

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Well this is some big news - Skype for Business Online has an end of life notice on its head. While this might be...

Microsoft Teams Call Queues & Auto Attendants no longer require a...

2
Well this is good news! Previously there was a requirement to assign a Phone System licence to all Call Queues and Auto Attendants that...

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Professional Development

Tips for working from home

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I've been a remote worker for a little over 2 years now. Generally I work 4 out of 5 days from home. This article...

How I took on work-life balance

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Fellow MVP and colleague Paul Bloem wrote an article that inspired me to share the work-life balance journey I stared over 6 months ago...

Business

How we are maintaining our remote team morale using Microsoft Teams...

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Over the past few weeks I have been posting some remote work tips based on my real world experience. I've been a full time...

5 things you should do to help your business weather the...

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5 things you should do to help your business weather the COVID-19 storm: Ask your accountant to model what a 30% drop in revenue...