Andrew is a Modern Workplace Consultant specialising in Microsoft technologies based in Auckland, New Zealand; Andrew is a Director and Professional Services Manager at Lucidity Cloud Services and a Microsoft MVP.
New Zealand (NZ) is set to get native Microsoft Teams calling by July 2021 - this feature allows you to replace your telephony solution with Microsoft Teams. Microsoft Teams calling for NZ further reduces the barrier to using Microsoft Teams as a telephony replacement solution for New Zealand businesses.
Microsoft Teams Calling provides telephony replacement capability that could replace your PABX or any other solution you may have. This article takes you through the options and when to use them, and the licencing you will require to activate this feature for your users.
Call Flow Manager for Skype for Business and Lync makes creating and managing Response Groups easy! No more bouncing between interfaces to configure a simple call flow. Call Flow Manager brings all the functionality of the Response Group service into a single user interface