Andrew Morpeth

Andrew Morpeth
Andrew is a Modern Workplace Consultant specialising in Microsoft technologies based in Auckland, New Zealand; Andrew is a Director and Professional Services Manager at Lucidity Cloud Services and a Microsoft MVP.

Custom backgrounds in Microsoft Teams (the supported way)

Microsoft Teams now has a supported way to upload custom background images. Previously I blogged about a workaround here, but here's how you do...

Microsoft Teams Call Queue delay and the Conference Mode fix

For a long while in Microsoft Teams Call Queues there has been a delay between when an agent answers a call, and when they...

Add custom backgrounds in Microsoft Teams background effects

Microsoft has just released the ability to do background replacement. They noted that this first release doesn't support custom images, but that was coming...

Online Meeting Etiquette

In this article we'll take you through our top tips for online meeting etiquette, to make your online meetings even more productive!

How we are maintaining our remote team morale using Microsoft Teams meetings

Over the past few weeks I have been posting some remote work tips based on my real world experience. I've been a full time...

5 things you should do to help your business weather the COVID-19 storm

5 things you should do to help your business weather the COVID-19 storm: Ask your accountant to model what a 30% drop in revenue...

Microsoft Teams – Phone System + Meetings & Calling 101 Training

In this video we take you through what you need to know if Microsoft Teams has replaced your phone system. Additionally, we do a...

Break your business with remote work

As concern around the Corona Virus outbreak (COVID-19) spreads and governments implement border lock downs, travel restrictions and generally recommended avoiding large gatherings, businesses...

Popular Articles

Call reporting for Microsoft Teams Auto Attendants and Call Queues

Finally, we have the ability to run reports for Microsoft Teams Auto Attendants and Call Queues, albeit probably a little clunky for the average...