Blocking & reporting on spam callers in Microsoft Teams

For those that aren’t aware, Microsoft Teams allows you to block problem or spam callers numbers from Call History. Once you do this, inbound callers from that number will be ignored.

You can centrally manage all the numbers you have blocked from Settings -> Calls:

Use the “X” to remove any numbers from the blocked list:

Microsoft Teams appears to allow you to report on blocked PSTN numbers, however I tested this and wasn’t able to get any numbers to show up in the report. Looking at the official documentation it doesn’t really explain how people are lucky enough to get themselves get in this report. It also seems to indicate that this report is about Teams users being blocked, rather than problem spam callers so maybe this isn’t what I think it is – I’ll update the post once I find out.

Screenshot of the PSTN blocked users report report in the admin center

 

 

Andrew Morpeth
Andrew Morpethhttps://ucgeek.co/author/amorpeth/
Andrew is a Modern Workplace Consultant specialising in Microsoft technologies based in Auckland, New Zealand; Andrew is a Director and Professional Services Manager at Lucidity Cloud Services and a Microsoft MVP.

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2 COMMENTS

  1. Hey buddy!

    I was looking into this report today, appears that Microsoft can block Teams users from making calls (presumably if using Microsoft Calling Plans), I assume if they detect toll fraud, excessive usage etc. I don’t think it’s a list we as Teams admins can put people on.

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Andrew Morpeth
Andrew Morpethhttps://ucgeek.co/author/amorpeth/
Andrew is a Modern Workplace Consultant specialising in Microsoft technologies based in Auckland, New Zealand; Andrew is a Director and Professional Services Manager at Lucidity Cloud Services and a Microsoft MVP.

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