If you are thinking of hosting a web site in New Zealand you’ve probably come across 24/7 Hosting.
I moved my sites to them a month ago and have had nothing but trouble with their support. I also paid for a service that I did not receive, and after many attempts to make contact, I am yet to receive a response let alone a refund!!
I am not alone either, I suggest having a read of these forums:
Proceed with caution with these guys.